
REFUND POLICY
At LivBalance, we stand by the quality and effectiveness of our products. That’s why we offer a 7-Day Satisfaction Refund—so you can try our product with confidence.
If you're not satisfied after trying the product for the first time, simply contact our customer support or message us on our official FB account within 7 days of receiving your order.
No questions asked. We’ll process a full refund for you.
How It Works:
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Contact LivBalance Customer Support or message us on our official FB account to activate your "7-Day Satisfaction Refund."
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Send back the unused product or even the empty packaging. Once received, we’ll initiate the refund process.
Refunds are typically completed within 5 business days.
Please Note:
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This guarantee applies to your first-time purchase of each product only. Repeat purchases of the same item are not eligible for a satisfaction refund.
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If any free gifts included with your order have been opened or used, they will be considered part of your satisfaction trial—but their value is not included in the refund.
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The 7-Day Satisfaction Refund is a special policy of LivBalance. We reserve the right to verify and make final decisions regarding eligibility.
FAQs (Scroll down for more)
What to know and how to take 100 Billion Probiotics?
What to know and how to take 100 Billion Probiotics?
100 Billion Probiotics are Blueberry Ice cream flavored and it contains 10 sachets per regular box and 30 sachets per value box, and you may take one (1) sachet any time of the day and NO water is required when taking the probiotics. This supplement can be taken before or after a meal and should be taken consistently for better results.
How does this probiotic powder help my digestive system?
How does this probiotic powder help my digestive system?
Every 100 Billion Probiotics powder sachet contains 10 strains to provide diverse microbiome support and help support digestive wellness and gut health. “LIVE probiotics” refers to active beneficial bacteria (CFU). A higher CFU count provides stronger support for gut health, especially when combined with technologies that improve survival through digestion.
Can 100 Billion Probiotics be taken alongside antibiotics?
Can 100 Billion Probiotics be taken alongside antibiotics?
Probiotics may be taken alongside antibiotics. To help maintain their effectiveness, it is generally recommended to take them at least 2–3 hours apart. If your healthcare professional has provided specific instructions, follow their advice first.
What is the proper way to store 100 Billion Probiotics?
What is the proper way to store 100 Billion Probiotics?
Store 100 Billion Probiotics in a cool, dry place at room temperature, away from direct sunlight and humidity. Keep the packaging tightly closed and out of reach of children. Avoid storing it in areas exposed to excessive heat or moisture, such as bathrooms.
Is 100 Billion Probiotics suitable for daily use?
Is 100 Billion Probiotics suitable for daily use?
Yes. 100 Billion Probiotics is formulated for daily use when taken as directed on the product label. Consistent use may help support digestive and gut wellness. If you have specific health concerns or are taking medication, consult your healthcare professional before use.
Can 100 Billion Probiotics affect bowel movements?
Can 100 Billion Probiotics affect bowel movements?
Not necessarily. 100 Billion Probiotics is a probiotic supplement, not a laxative, and does not work by directly inducing bowel movements. Individual responses may vary, and some people may experience temporary digestive changes, such as mild bloating, while their body adjusts
Is 100 Billion Probiotics suitable for individuals with Diabetes?
Is 100 Billion Probiotics suitable for individuals with Diabetes?
100 Billion Probiotics contains sorbitol, a sugar alcohol used as a sweetener, rather than regular table sugar. However, individuals managing diabetes should consult their healthcare professional before use to determine whether the product is appropriate for their individual needs.
Is the supplement suitable with any medical condition or taking maintenance medication? Are there any side effects?
Is the supplement suitable with any medical condition or taking maintenance medication? Are there any side effects?
Yes, it is generally suitable as this product is made with 100% natural ingredients and as a dietary supplement approved by the FDA, LivBalance’s 100 Billion Probiotics has shown NO major side effects in research.
Can I take this supplement together with other LivBalance supplements?
Can I take this supplement together with other LivBalance supplements?
Yes, some LivBalance supplements can be taken together. The best combination depends on your health goals and concerns. If you're unsure, feel free to contact our customer support for personalized recommendations.
Who can consume this supplement?
Who can consume this supplement?
It can be taken by all ages and both genders can take the supplement!
Our company's nutritionist has assessed this supplement as suitable for pregnant and lactating women. This supplement is formulated with carefully selected natural ingredients to provide nutritional support while remaining gentle on the body!
When is the expiration date of this supplement?
When is the expiration date of this supplement?
We only ship products with plenty of shelf life left, ensuring you have ample time to use them before they expire.
Where are LivBalance products made?
Where are LivBalance products made?
LivBalance products are proudly Made in Taiwan using carefully selected ingredients and quality manufacturing standards.
What is the estimated delivery time for my order?
What is the estimated delivery time for my order?
Here’s a guide on when you can expect your package via J&T Express and SPX!
📍Luzon / Metro Manila (via J&T): 2-3 days
📍Visayas (via SPX): 2-3 days
📍Mindanao (via SPX): 3-5 days
(Estimated days are not exact)
Can I use my senior citizen or PWD discount when purchasing LivBalance products?
Can I use my senior citizen or PWD discount when purchasing LivBalance products?
Currently, Senior Citizen and PWD discounts are not applicable to LivBalance products. As our products are food supplements, they are not covered under the mandatory discount provisions for FDA-registered medicines. We appreciate your understanding and support. However, we do have rewards for every successful purchase you made!