
REFUND POLICY
At LivBalance, we stand by the quality and effectiveness of our products. That’s why we offer a 7-Day Satisfaction Refund—so you can try our product with confidence.
If you're not satisfied after trying the product for the first time, simply contact our customer support or message us on our official FB account within 7 days of receiving your order.
No questions asked. We’ll process a full refund for you.
How It Works:
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Contact LivBalance Customer Support or message us on our official FB account to activate your "7-Day Satisfaction Refund."
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Send back the unused product or even the empty packaging. Once received, we’ll initiate the refund process.
Refunds are typically completed within 5 business days.
Please Note:
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This guarantee applies to your first-time purchase of each product only. Repeat purchases of the same item are not eligible for a satisfaction refund.
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If any free gifts included with your order have been opened or used, they will be considered part of your satisfaction trial—but their value is not included in the refund.
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The 7-Day Satisfaction Refund is a special policy of LivBalance. We reserve the right to verify and make final decisions regarding eligibility.
FAQS (CNWF)
Can it be for women who are still not in menopause yet?
Can it be for women who are still not in menopause yet?
Yes, Ma’am! 💗
LivBalance Collagen NMN + Women’s Formula is also great for women who are not yet in menopause.
And don’t worry — taking this supplement will NOT make menopause come early. It simply supports your overall feminine wellness; it does not affect or speed up your natural hormonal timeline.
This formula can help you with:
✨ Urinary & feminine health (Cranberry for UTI support + reduced itching/odor)
✨ Skin anti-aging (Naticol® Collagen + NMN for smoother, brighter skin)
What are the main ingredients?
What are the main ingredients?
Crantiva™ Cranberry (US) – Prevent UTI & Fight Odor, Itching & Menopausal Discomfort
Naticol® Fish Collagen (France) – Youthful & Radiant Skin
Haplex® Plus Hyaluronic Acid – Maintain Skin Moisture Level
Biotin – Promote Hair Growth & Prevent Hair Loss
NMN – Support Anti-Aging at a Cellular Level
Probiotics – Regular Bowel Movement
Acerola – Strong Antioxidant to Enhance Immunity
How to take and when to take ?
How to take and when to take ?
One capsule daily in the morning.
Are there any side effects?
Are there any side effects?
As a dietary supplement approved by the FDA, LivBalance Collagen Placenta + Women's Formula has shown NO major side effects in research.
For children, pregnant/lactating women?
For children, pregnant/lactating women?
Not intended for children, pregnant and lactating women. We always recommend consulting with your doctor or physician prior to use.
How much collagen in a capsule?
How much collagen in a capsule?
1 capsule contains 265mg of collagen.
Have seafood allergy, can I take this?
Have seafood allergy, can I take this?
Our fish collagen is hydrolyzed, which generally makes it safe even for individuals with seafood allergy. However, a small number of people may still experience allergic reactions. To be 100% sure, we recommend consulting with physician first.
Suitable if I have Diabetes/GERD/Other Medical Conditions?
Suitable if I have Diabetes/GERD/Other Medical Conditions?
💚 Yes, it is suitable!
✨ It contains no harmful chemicals and is made of natural ingredients only, making it safe even for people with Diabetes, GERD, and other medical conditions.
Can I find the product on Shopee, Lazada, and TikTok?
Can I find the product on Shopee, Lazada, and TikTok?
Yes, you can also find our products on Shopee, Lazada, and TikTok Shop by searching LivBalance — but brand-related promotions are only available on the website.
Suitable if I am taking medications?
Suitable if I am taking medications?
💚 Yes, it is suitable!
✨ It contains no harmful chemicals and is made of natural ingredients only, making it safe even for people taking medications.