
REFUND POLICY
At LivBalance, we stand by the quality and effectiveness of our products. That’s why we offer a 7-Day Satisfaction Refund—so you can try our product with confidence.
If you're not satisfied after trying the product for the first time, simply contact our customer support or message us on our official FB account within 7 days of receiving your order.
No questions asked. We’ll process a full refund for you.
How It Works:
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Contact LivBalance Customer Support or message us on our official FB account to activate your "7-Day Satisfaction Refund."
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Send back the unused product or even the empty packaging. Once received, we’ll initiate the refund process.
Refunds are typically completed within 5 business days.
Please Note:
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This guarantee applies to your first-time purchase of each product only. Repeat purchases of the same item are not eligible for a satisfaction refund.
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If any free gifts included with your order have been opened or used, they will be considered part of your satisfaction trial—but their value is not included in the refund.
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The 7-Day Satisfaction Refund is a special policy of LivBalance. We reserve the right to verify and make final decisions regarding eligibility.
FAQS (CNEF)
Can it be for men too?
Can it be for men too?
This product can be for men too because the ingredients will work regardless of gender. We have received positive feedback from men too!
FDA approved?
FDA approved?
Yes, all our products are FDA approved, thus safe to take without worries.
How to take and when to take ?
How to take and when to take ?
One capsule daily before bed.
Are there any side effects?
Are there any side effects?
As a dietary supplement approved by the FDA, LivBalance Collagen NMN + Evening Formula has shown NO major side effects in research.
For children, pregnant/lactating women?
For children, pregnant/lactating women?
Not intended for children, pregnant and lactating women. We always recommend consulting with your doctor or physician prior to use.
Have seafood allergy, can I take this?
Have seafood allergy, can I take this?
Our fish collagen is hydrolyzed, which generally makes it safe even for individuals with seafood allergy. However, a small number of people may still experience allergic reactions. To be 100% sure, we recommend consulting with physician first.
Suitable if I have Diabetes/GERD/Other Medical Conditions?
Suitable if I have Diabetes/GERD/Other Medical Conditions?
💚 Yes, it is suitable!
Our product is carefully formulated and produced in an ISO- & HACCP-certified facility 🏭, ensuring the highest quality standards.
✨ It contains no harmful chemicals or irritants, making it safe even for people with Diabetes, GERD, and other common conditions.
How much collagen in a capsule?
How much collagen in a capsule?
1 capsule contains 180mg of collagen.