
REFUND POLICY
At LivBalance, we stand by the quality and effectiveness of our products. That’s why we offer a 7-Day Satisfaction Refund—so you can try our product with confidence.
If you're not satisfied after trying the product for the first time, simply contact our customer support or message us on our official FB account within 7 days of receiving your order.
No questions asked. We’ll process a full refund for you.
How It Works:
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Contact LivBalance Customer Support or message us on our official FB account to activate your "7-Day Satisfaction Refund."
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Send back the unused product or even the empty packaging. Once received, we’ll initiate the refund process.
Refunds are typically completed within 5 business days.
Please Note:
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This guarantee applies to your first-time purchase of each product only. Repeat purchases of the same item are not eligible for a satisfaction refund.
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If any free gifts included with your order have been opened or used, they will be considered part of your satisfaction trial—but their value is not included in the refund.
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The 7-Day Satisfaction Refund is a special policy of LivBalance. We reserve the right to verify and make final decisions regarding eligibility.
FAQS (Evening Formula) (Scroll down for more)
When can I start seeing results?
When can I start seeing results?
Results can typically be observed progressively: by the end of week 1, users often experience more restful sleep and reduced stress; by week 2, a noticeable improvement in mood and energy levels; and by week 3, a visible enhancement in skin’s youthfulness and radiance.
FDA approved?
FDA approved?
Yes, all our products are FDA approved, thus safe to take without worries.
What is the recommended dosage and when to take? What age range is this supplement suitable for?
What is the recommended dosage and when to take? What age range is this supplement suitable for?
One capsule daily before bed. Ages 18 and above can take the supplement!
Are there any side effects?
Are there any side effects?
As a dietary supplement approved by the FDA, LivBalance Collagen NMN + Goodnight Formula has shown NO major side effects in research.
Is LivBalance's Collagen NMN + Evening Formula for pregnant and lactating women?
Is LivBalance's Collagen NMN + Evening Formula for pregnant and lactating women?
Our company's nutritionist has assessed this supplement as suitable for pregnant and lactating women. This is formulated with carefully selected natural ingredients to provide nutritional support while remaining gentle on the body!
How many capsule in one bottle?
How many capsule in one bottle?
There are 30 capsules in each bottle.
How much collagen in a capsule?
How much collagen in a capsule?
1 capsule contains 180mg of collagen.
When is the Expiration Date?
When is the Expiration Date?
The expiration date is two years after the manufacturing date.
When can I receive my order?
When can I receive my order?
Here’s a guide on when you can expect your package via 𝗝&𝗧 𝗘𝘅𝗽𝗿𝗲𝘀𝘀:
📍Metro Manila - 2-3 Days
📍Luzon - 2-3 Days
📍Visayas - 5-7 Days
📍Mindanao - 5-7 Days
(Estimated days are not exact)
Can I take this together with other LivBalance supplements?
Can I take this together with other LivBalance supplements?
Yes, some LivBalance supplements can be taken together. The best combination depends on your health goals and concerns. If you're unsure, feel free to contact our customer support for personalized recommendations.
Where are LivBalance products made?
Where are LivBalance products made?
LivBalance products are proudly Made in Taiwan using carefully selected ingredients and quality manufacturing standards.
Can I use my Senior Citizen or PWD discount when purchasing LivBalance products?
Can I use my Senior Citizen or PWD discount when purchasing LivBalance products?
Currently, Senior Citizen and PWD discounts are not applicable to LivBalance products. As our products are food supplements, they are not covered under the mandatory discount provisions for FDA-registered medicines. We appreciate your understanding and support. However, we do have rewards for every successful purchase you made!
What is the purpose of Japanese-Sealing Technology on the capsules?
What is the purpose of Japanese-Sealing Technology on the capsules?
LivBalance capsules use Japanese-Sealed Capsule Technology, which helps protect the ingredients from oxygen and moisture to help maintain their quality and stability until consumption. Because of this secure sealing, the capsule may be more difficult to open and we don’t recommend opening the capsule. For the best experience, we recommend taking the capsule whole with water.
FAQS (Women's Formula)
FDA approved?
FDA approved?
Our gut is responsible for 80% of our immune system. LivBalance Enzymes Jelly takes good care of our gut by enhaYes, all our products are FDA approved, thus safe to take without worries.ncing digestion, strengthening metabolism and eliminating toxins.
What are the main ingredients?
What are the main ingredients?
1. Hyaluronic Acid
2. Probiotics
3. Biotin
4. Cranberry
5. Acerola
What is the recommended dosage and when to take? What age range is this supplement suitable for?
What is the recommended dosage and when to take? What age range is this supplement suitable for?
One capsule daily before bed. Ages 18 and above can take the supplement!
Are there any side effects?
Are there any side effects?
As a dietary supplement approved by the FDA, LivBalance Collagen NMN + Women's Formula has shown NO major side effects in research.
Is LivBalance Collagen NMN + Women's Formula for pregnant and lactating women?
Is LivBalance Collagen NMN + Women's Formula for pregnant and lactating women?
Our company's nutritionist has assessed this supplement as suitable for pregnant and lactating women. This is formulated with carefully selected natural ingredients to provide nutritional support while remaining gentle on the body!
How many capsules in one bottle?
How many capsules in one bottle?
There are 30 capsules in each bottle.
How much collagen in a capsule?
How much collagen in a capsule?
1 capsule contains 265mg of collagen.
When is the Expiration Date?
When is the Expiration Date?
The expiration is two years after the manufacturing date.
When can I receive my order?
When can I receive my order?
Here’s a guide on when you can expect your package via 𝗝&𝗧 𝗘𝘅𝗽𝗿𝗲𝘀𝘀:
📍Metro Manila - 2-3 Days
📍Luzon - 2-3 Days
📍Visayas - 5-7 Days
📍Mindanao - 5-7 Days
(Estimated days are not exact)
Can I take Women's Formula during my period?
Can I take Women's Formula during my period?
Yes! Women's Formula is designed for daily use and may be taken consistently, including during your menstrual cycle.