
REFUND POLICY
At LivBalance, we stand by the quality and effectiveness of our products. That’s why we offer a 7-Day Satisfaction Refund—so you can try our product with confidence.
If you're not satisfied after trying the product for the first time, simply contact our customer support or message us on our official FB account within 7 days of receiving your order.
No questions asked. We’ll process a full refund for you.
How It Works:
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Contact LivBalance Customer Support or message us on our official FB account to activate your "7-Day Satisfaction Refund."
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Send back the unused product or even the empty packaging. Once received, we’ll initiate the refund process.
Refunds are typically completed within 5 business days.
Please Note:
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This guarantee applies to your first-time purchase of each product only. Repeat purchases of the same item are not eligible for a satisfaction refund.
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If any free gifts included with your order have been opened or used, they will be considered part of your satisfaction trial—but their value is not included in the refund.
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The 7-Day Satisfaction Refund is a special policy of LivBalance. We reserve the right to verify and make final decisions regarding eligibility.
FAQS (Scroll down for more)
What to know about Pure Magnesium Glycinate?
What to know about Pure Magnesium Glycinate?
Pure Magnesium Glycinate contains 60 capsules per bottle, and you may take two (2) capsules every night before bedtime. This supplement can be taken before or after a meal and should be taken consistently for better results. Each capsule contains 200 mg of Magnesium Glycinate.
How to use: Press, Turn, and Open.
What is the capsule made of? How is this different from other Magnesium?
What is the capsule made of? How is this different from other Magnesium?
LivBalance Magnesium Glycinate uses a food-grade bovine hides gelatin capsule, a commonly used material in dietary supplements. It is designed for safe consumption and helps protect the ingredients until they are taken.
Many brands use cheaper forms like magnesium oxide, which are poorly absorbed that is why LivBalance is different from other magnesium because:
1. Uses Magnesium Glycinate — a form your body can absorb better
2. 100% pure formula — no mixed or low-quality magnesium forms
3. More consistent results with less stomach discomfort
Is the supplement suitable with any medical condition or taking maintenance medication? Are there any side effects?
Is the supplement suitable with any medical condition or taking maintenance medication? Are there any side effects?
Yes, it is generally suitable as this product is made with 100% natural ingredients and as a dietary supplement approved by the FDA, LivBalance’s Pure Magnesium Glycinate has shown NO major side effects in research.
Can I take this supplement together with other LivBalance supplements?
Can I take this supplement together with other LivBalance supplements?
Yes, some LivBalance supplements can be taken together. The best combination depends on your health goals and concerns. If you're unsure, feel free to contact our customer support for personalized recommendations.
Who can take this supplement?
Who can take this supplement?
It can be taken by 18 years old and above, both genders can take the supplement!
Our company's nutritionist has assessed this supplement as suitable for pregnant and lactating women. This is formulated with carefully selected natural ingredients to provide nutritional support while remaining gentle on the body!
When is the expiration date of this supplement?
When is the expiration date of this supplement?
We only ship products with plenty of shelf life left, ensuring you have ample time to use them before they expire.
Where are LivBalance products made?
Where are LivBalance products made?
LivBalance products are proudly Made in Taiwan using carefully selected ingredients and quality manufacturing standards.
When am I going to receive my order?
When am I going to receive my order?
Here’s a guide on when you can expect your package via 𝗝&𝗧 𝗘𝘅𝗽𝗿𝗲𝘀𝘀:
📍Metro Manila - 2-3 Days
📍Luzon - 2-3 Days
📍Visayas - 5-7 Days
📍Mindanao - 5-7 Days
(Estimated days are not exact)
Can I use my Senior Citizen or PWD discount when purchasing LivBalance products?
Can I use my Senior Citizen or PWD discount when purchasing LivBalance products?
Currently, Senior Citizen and PWD discounts are not applicable to LivBalance products. As our products are food supplements, they are not covered under the mandatory discount provisions for FDA-registered medicines. We appreciate your understanding and support. However, we do have rewards for every successful purchase you made!