
REFUND POLICY
At LivBalance, we stand by the quality and effectiveness of our products. That’s why we offer a 7-Day Satisfaction Refund—so you can try our product with confidence.
If you're not satisfied after trying the product for the first time, simply contact our customer support or message us on our official FB account within 7 days of receiving your order.
No questions asked. We’ll process a full refund for you.
How It Works:
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Contact LivBalance Customer Support or message us on our official FB account to activate your "7-Day Satisfaction Refund."
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Send back the unused product or even the empty packaging. Once received, we’ll initiate the refund process.
Refunds are typically completed within 5 business days.
Please Note:
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This guarantee applies to your first-time purchase of each product only. Repeat purchases of the same item are not eligible for a satisfaction refund.
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If any free gifts included with your order have been opened or used, they will be considered part of your satisfaction trial—but their value is not included in the refund.
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The 7-Day Satisfaction Refund is a special policy of LivBalance. We reserve the right to verify and make final decisions regarding eligibility.
FAQS (Scroll down for more)
What is the recommended dosage and when to take? What age range is this supplement suitable for?
What is the recommended dosage and when to take? What age range is this supplement suitable for?
Take Two (2) capsules daily, preferably before bedtime.
💤 Best taken at night to support relaxation and deeper sleep.
Ages 18 and above can take the supplement!
How is this different from other magnesium?
How is this different from other magnesium?
💚 Great question!
Not all magnesium is the same.
Many products use cheaper forms like magnesium oxide, which are poorly absorbed.
✨ Uses Magnesium Glycinate — a form your body can absorb better
✨ 100% pure formula — no mixed or low-quality magnesium forms
✨ More consistent results with less stomach discomfort
What are the main ingredients and how many mg per capsule?
What are the main ingredients and how many mg per capsule?
Each capsule contains 200 mg of Magnesium Glycinate
✨ Highly absorbable form of magnesium
✨ Gentle on the stomach
✨ No unnecessary additives
Are there any side effects?
Are there any side effects?
LivBalance® Pure Magnesium Glycinate is generally well-tolerated.
✨ Gentle on the stomach
✨ Less likely to cause diarrhea compared to other forms
As with any supplement, individual responses may vary.
For children, pregnant/lactating women?
For children, pregnant/lactating women?
Not intended for children, pregnant and lactating women. We always recommend consulting with your doctor or physician prior to use.
Suitable if I have Diabetes / GERD / Other Medical Conditions?
Suitable if I have Diabetes / GERD / Other Medical Conditions?
💚 Yes, it is generally suitable!
✨ Gentle formulation
✨ No unnecessary additives
However, if you have an existing medical condition, it’s best to consult your doctor before use.
Suitable if I am taking medications?
Suitable if I am taking medications?
💚 Yes, it is generally safe because the product is made of natural ingredients only.
How long before I see results?
How long before I see results?
Some people feel more relaxed and sleep better within a few days.
For best results, take consistently for 2–4 weeks.
Can I find the product on Shopee, Lazada, and TikTok?
Can I find the product on Shopee, Lazada, and TikTok?
This product is exclusively available on our official website. 💚
✨ Order directly from us to ensure authenticity and access exclusive promotions.
When is the Expiration Date?
When is the Expiration Date?
The expiration date is two years after the manufacturing date.
When can I receive my order?
When can I receive my order?
Here’s a guide on when you can expect your package via 𝗝&𝗧 𝗘𝘅𝗽𝗿𝗲𝘀𝘀:
📍Metro Manila - 2-3 Days
📍Luzon - 2-3 Days
📍Visayas - 5-7 Days
📍Mindanao - 5-7 Days
(Estimated days are not exact)