
REFUND POLICY
At LivBalance, we stand by the quality and effectiveness of our products. That’s why we offer a 7-Day Satisfaction Refund—so you can try our product with confidence.
If you're not satisfied after trying the product for the first time, simply contact our customer support or message us on our official FB account within 7 days of receiving your order.
No questions asked. We’ll process a full refund for you.
How It Works:
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Contact LivBalance Customer Support or message us on our official FB account to activate your "7-Day Satisfaction Refund."
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Send back the unused product or even the empty packaging. Once received, we’ll initiate the refund process.
Refunds are typically completed within 5 business days.
Please Note:
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This guarantee applies to your first-time purchase of each product only. Repeat purchases of the same item are not eligible for a satisfaction refund.
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If any free gifts included with your order have been opened or used, they will be considered part of your satisfaction trial—but their value is not included in the refund.
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The 7-Day Satisfaction Refund is a special policy of LivBalance. We reserve the right to verify and make final decisions regarding eligibility.
FAQs (Women's Balance Duo)
Can Women’s Formula be taken during menstruation and by both premenopausal and menopausal women?
Can Women’s Formula be taken during menstruation and by both premenopausal and menopausal women?
Yes! Women's Formula is designed for daily use and may be taken consistently, including during your menstrual cycle and taking this supplement will NOT make menopause come early. It simply supports your overall feminine wellness; it does not affect or speed up your natural hormonal timeline.
What is the 3-Layer Absorption System of MenoCare?
What is the 3-Layer Absorption System of MenoCare?
Fermented: Ingredients are fermented to help make nutrients easier for the body to absorb.
Protected: Japanese-sealed capsules help protect ingredients from oxygen and moisture.
Better Absorbed: BioPerine helps improve nutrient absorption and uptake.
What is the difference between the Women's Formula and MenoCare?
What is the difference between the Women's Formula and MenoCare?
- Women's Formula is suitable for women who want daily nutritional support for overall feminine wellness, helping with UTI prevention, intimate issues, menopausal symptoms and supporting youthful, radiant skin.
- MenoCare is specially formulated for women experiencing menopause or perimenopause, helping relieve hot flashes, ease menopausal symptoms, and support hormonal balance.
What to know about Women's Balance Duo?
What to know about Women's Balance Duo?
Women’s Formula (30 capsules/bottle): 1 capsule every day
MenoCare (30 capsules/bottle): 1 capsule every day
Every supplement can be taken before or after a meal and should be taken consistently for better results!
How to use: Press, Turn, and Open.
Women’s Formula and MenoCare contain 30 capsules per bottle. This duo supplement can be taken before or after a meal and should be taken consistently for better results.
Is the bundle suitable with any medical condition or taking maintenance medication? Are there any side effects?
Is the bundle suitable with any medical condition or taking maintenance medication? Are there any side effects?
Yes, it is generally suitable as this product is made with 100% natural ingredients and as a dietary supplement approved by the FDA, LivBalance’s Women Balance Duo has shown NO major side effects in research.
Can I take this bundle together with other LivBalance supplements?
Can I take this bundle together with other LivBalance supplements?
Yes, some LivBalance supplements can be taken together. The best combination depends on your health goals and concerns. If you're unsure, feel free to contact our customer support for personalized recommendations.
Who can consume this duo bundle?
Who can consume this duo bundle?
It can be taken by 18 years old and above, this bundle may be taken by women even if they are not yet in the perimenopausal or menopausal stage.
Our company's nutritionist has assessed this supplement as suitable for pregnant and lactating women. This bundle is formulated with carefully selected natural ingredients to provide nutritional support while remaining gentle on the body!
What is the purpose of Japanese-Sealing Technology on the capsules?
What is the purpose of Japanese-Sealing Technology on the capsules?
LivBalance capsules use Japanese-Sealed Capsule Technology, which helps protect the ingredients from oxygen and moisture to help maintain their quality and stability until consumption. Because of this secure sealing, the capsule may be more difficult to open and we don’t recommend opening the capsule. For the best experience, we recommend taking the capsule whole with water.
When is the expiration date of this bundle?
When is the expiration date of this bundle?
We only ship products with plenty of shelf life left, ensuring you have ample time to use them before they expire.
When am I going to expect my package?
When am I going to expect my package?
Here’s a guide on when you can expect your package via 𝗝&𝗧 𝗘𝘅𝗽𝗿𝗲𝘀𝘀:
📍Metro Manila - 2-3 Days
📍Luzon - 2-3 Days
📍Visayas - 5-7 Days
📍Mindanao - 5-7 Days
(Estimated days are not exact)
Can I use my Senior Citizen or PWD discount when purchasing LivBalance products?
Can I use my Senior Citizen or PWD discount when purchasing LivBalance products?
Currently, Senior Citizen and PWD discounts are not applicable to LivBalance products. As our products are food supplements, they are not covered under the mandatory discount provisions for FDA-registered medicines. We appreciate your understanding and support. However, we do have rewards for every successful purchase you made!